Key Features:

• Immersive and thorough two-day training for HR Professionals involved in the hiring process
• Covers an extensive range of topics vital to effective interviewing
• Engaging workshops, practical exercises, group discussions, role plays, and case studies
• Expert trainers with extensive real-world experience and industry knowledge
• Certificate of completion awarded upon successful completion

Program Objectives:

Upon completion of the program, participants will be able to:

• Comprehend the interview process and its significance in selecting the best candidates
• Execute thorough job analysis and interview preparation
• Employ behavioral interviewing techniques to gather pertinent information
• Decipher non-verbal communication and its influence on interviews
• Tackle common interviewing challenges
• Apply diversity and inclusion best practices in the hiring process
• Abide by legal compliance guidelines during the interview process
• Proficiently conduct video and virtual interviews

Topics Covered:

• Introduction to the Interview Process
  • The critical role of effective interviewing in talent acquisition
  • Stages of the interview process: preparation, execution, and evaluation
  • The impact of interview outcomes on organizational success
  • Effective communication and rapport-building with candidates
• Job Analysis and Interview Preparation
  • Conducting a comprehensive job analysis to identify key competencies and qualifications
  • Developing a clear and concise job description
  • Preparing interview questions and evaluation criteria based on job requirements
  • Structuring the interview and choosing the appropriate format
  • Preparing interview materials and setting expectations for the interview team
  • Creating an inviting and comfortable interview environment
• Behavioral Interviewing Techniques
  • The principles of behavioral interviewing and its advantages
  • Crafting open-ended questions to encourage detailed responses
  • Probing for specific examples and experiences to assess candidate competencies
  • Active listening and effective note-taking during interviews
  • Assessing transferable skills and potential for growth
• Non-Verbal Communication
  • Recognizing and interpreting non-verbal cues from interviewees
  • Managing and conveying appropriate non-verbal signals during the interview
  • The impact of non-verbal communication on interviewer and candidate perceptions
  • Understanding cultural differences in non-verbal communication
  • Building rapport through effective non-verbal communication
• Interviewing Challenges and Solutions
  • Identifying and addressing challenges with difficult interviewees
  • Overcoming biases, stereotypes, and potential pitfalls in the interview process
  • Ensuring consistency and fairness in interviews across multiple candidates
  • Handling curveball questions and unexpected situations
  • Managing time effectively during interviews
• Diversity and Inclusion in Interviewing
  • The importance of fostering diversity and inclusion in the workplace
  • Implementing inclusive interviewing practices that promote fairness and equal opportunity
  • Recognizing and addressing unconscious bias during the interview process
  • Cultivating cultural intelligence and empathy in the interviewing process
  • Encouraging diverse perspectives and ideas in the workplace
• Video and Virtual Interviews
  • Adapting traditional interviewing skills for virtual environments
  • Implementing best practices for conducting effective video interviews
  • Overcoming common challenges and technical issues in virtual interview settings
  • Ensuring a professional virtual interview environment and minimizing distractions
  • Leveraging technology to enhance the virtual interview experience
  • Building rapport and engaging candidates in a virtual setting
  • Following up and providing feedback after virtual interviews
• Evaluating Candidates and Making Informed Decisions
  • Reviewing and analyzing interview notes and candidate responses
  • Comparing candidates against established evaluation criteria
  • Identifying potential red flags and areas for further inquiry
  • Collaborating with the interview team to make well-informed hiring decisions
  • Balancing the importance of skills, experience, and cultural fit
• Closing the Interview and Post-Interview Activities
  • Effectively wrapping up the interview and setting expectations for next steps
  • Expressing appreciation and providing closure for candidates
  • Conducting reference checks and verifying candidate information
  • Communicating the final decision and extending job offers
  • Providing constructive feedback to unsuccessful candidates
  • Continuous improvement and refining the interview process

Two-Day Agenda (Eastern Time):

Day 1:

10:00 – 10:30: Welcome

10:30 – 11:45: Introduction to the Interview Process

• The critical role of effective interviewing in talent acquisition
• Stages of the interview process: preparation, execution, and evaluation

11:45 – 12:00: Mid-Morning Break

12:00 – 1:15: Job Analysis and Interview Preparation

• Conducting a comprehensive job analysis to identify key competencies and qualifications
• Developing a clear and concise job description

1:15 – 2:00: Preparing Interview Questions and Structuring the Interview

• Preparing interview questions and evaluation criteria based on job requirements
• Structuring the interview and choosing the appropriate format

2:00 – 3:00: Lunch

3:00 – 4:15: Behavioral Interviewing Techniques

• Crafting open-ended questions to encourage detailed responses
• Probing for specific examples and experiences to assess candidate competencies

4:15 – 4:30: Mid-Afternoon Break

4:30 – 6:00: Non-Verbal Communication

• Recognizing and interpreting non-verbal cues from interviewees
• Managing and conveying appropriate non-verbal signals during the interview

Day 2:

10:00 – 11:15: Interviewing Challenges and Solutions

• Identifying and addressing challenges with difficult interviewees
• Overcoming biases, stereotypes, and potential pitfalls in the interview process

11:15 – 11:30: Mid-Morning Break

11:30 – 12:45: Diversity and Inclusion in Interviewing

• The importance of fostering diversity and inclusion in the workplace
• Implementing inclusive interviewing practices that promote fairness and equal opportunity

12:45 – 1:45: Legal Compliance in Interviewing

• Understanding legal requirements, guidelines, and potential liabilities in the hiring process
• Avoiding discriminatory or inappropriate questions during interviews

1:45 – 2:00: Evaluating Candidates and Making Informed Decisions

• Reviewing and analyzing interview notes and candidate responses
• Comparing candidates against established evaluation criteria

2:00 – 3:00: Lunch

3:00 – 4:15: Video and Virtual Interviews

• Adapting traditional interviewing skills for virtual environments
• Implementing best practices for conducting effective video interviews

4:15 – 4:30: Mid-Afternoon Break

4:30 – 5:45: Closing the Interview and Post-Interview Activities

• Effectively wrapping up the interview and setting expectations for next steps
• Conducting reference checks and verifying candidate information

5:45 – 6:00: Wrap-up and Feedback