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Continuing Education Credits: HRCI – 13 HR(General) Credits   •  SHRM – 13 PDC’s

“Today, HR has a seat at the table and in order to maintain that business partnership, you need to have an analytics framework” – Andy Kaslow, CHRO, Cerberus 

The HR Function has been evolving considerably and now it is time to sit at the table with the C-Suite and participate and support the strategic decision making.  To do this you are going to need to develop & cultivate your statistical skills and knowledge in HR Evolution & Metrics.

Many HR professionals have been just plain nervous about learning numbers, statistics, and formulas. This seminar will bring you the ease of mind in developing practical skills and practice to assist you in overcoming your fears of becoming an expert in HR Metrics. Don’t worry we are not going to perform complex talent management data analysis, but guide you to reach that step.

Many of today’s leading organizations are now using HR Metrics to achieve a competitive advantage.  By effectively collecting, managing, reporting, & presenting this crucial data and how it relates to the organization’s functions will bring needed value to you and your department. Whether you are a long-term professional or breaking into the field, this HR Evolution and Metrics Certification gives you extremely valuable abilities that can increase your:

  • Job Talents & Skills
  • Job Responsibilities
  • Job Status
  • Job Security
  • Job Integrity
  • Job Impact
  • Job Earning Potential

As you know, the HR function has evolved over time to more of a strategic business partner; from having a more transactional focus to more of a transformational focus.  It has been largely moved from an administration role to more of becoming a strategic ally in managing the organization’s goals and objectives.  During this seminar, you start to gain confidence in your position & marketable expertise in:

  • HR Statistical Terms
  • HR Strategic Planning
  • HR Budgets
  • HR Balance Scorecard
  • HR Analytics Strategy
  • HR KPI Formulas & Tools
  • HR Presenting

Learning how HR Metrics can affect & improve efficiency in decision making, which closely relates to recruiting, hiring, retention, employee engagement, performance evolution, talent development, retention, and investments.

With this certification you will learn:

  • The foundation of HR and where the function is evolving to
  • How to develop a detailed plan for implementing a data-driven HR system
  • How data is imported/exported through systems and then analyzed
  • How to interpret the collected data and how to present it to the C-Suite
  • How to design & implement HR Metrics that will help you determine the efficiency and impact of the workforce and the HR department itself

Whether you are an HR professional who wants to incorporate data analysis into your practice or an HR Manager who want to make data-driven decisions about employee, teams, and their management practices, once you have completed the course, you will understand how Data leads to Insight… How Insight leads to Action… And how Action leads to Desired Results.


Schedule

Day 1

9:00 am – 5:00 pm (Central Time)

  11:15 pm – 15-minute break

  1:00 pm – 60-minute lunch break

  4:00 pm – 15-minute break

Day 2

9:00 am – 5:00 pm (Central Time)

11:15 pm – 15-minute break

1:00 pm – 60-minute lunch break

4:00 pm – 15-minute break


Agenda

HR & It’s Founders

HR

The First HR Department

Robert Owen

Charles Babbage

Frederick Winslow Taylor

C S Myers

Elton Mayo

Hawthorne Studies

Max Weber

Abraham Maslow

Kurt Lewin

Douglas McGregor

David McClelland

Frederick Herzberg

 

Understanding:

Organizational Behavior

Organizational Theory

I/O Psychology

 

HR Industry Timeline

1890 – 1913

WELFARE OFFICER

1914-1944

LABOR MANAGER

1945 – 1979

PERSONNEL MANAGER

1980 – 1999

HUMAN RESOURCE MANAGER

2000 – 2021

STRATEGIC HUMAN RESOURCE MANAGER

HR 7 Functions

Staffing

Performance Evaluations

Compensation & Benefits (Total Rewards)

Training & Development

Employee Relations

Safety & Security

Research

 

HR Evolution

HR Historic Roles

Advisory

Service

Control

HR Current Roles or Expanded Roles (Previous Roles Outsourced)

Strategic

Operational/Tactical

Administration (Policies and Systems)

HR Competency Model (SHRM)

HR Expertise

Ethical Practice

Relationship Management

Communication

Consultation

Leadership & Navigation

Global & Cultural Effectiveness

Critical Evaluation

Business Acumen

HR Evolved Role

Mergers & Acquisitions

Leadership Development

Succession Planning

Industrial & Labor Relations

Collective Bargaining

Governmental Laws

Diversity & Inclusion

Global Management

Employee Engagement

 

Dave Ulrich (2×2 HR Role Model – 1996)

HR overseeing organizational leadership and culture

Strategic Partner – Aligning HR strategy with Business Strategy

Administrative Expert – Re-Engineering org Processes

Employee Champion – Listening and responding to employees

Change Agent – Managing Transformation and change

 

Understanding

HR Business Partner / Chief HR Officer / HR Director

Learning Business & Industry

Education

Masters/Certifications/Experience/Network

Human Resources University (to train Federal Workers)

SHRM – Society for Human Resource Management

HRCI – Human Resource Certification Institute

CIPD – Chartered Institute of Personnel and Development

IOR – Institute of recruiters

WaW – WorldatWork

American Society for Training & Development

 

Going Virtual

 

Social Media

 HR Statistical Terms

Balance Sheet

Accounts Payable

Accounts Receivable

Accrual

Capital

Cash Flow Statement

C.P.A.

Cost Of Goods Sold

Correlation (Positive/Negative)

Credit/Debit

Depreciation

Diversification

Divestiture

Downsizing

E.B.I.T.A.

Effective vs Efficient

Fixed/Variable Costs

General Ledger

HR Audit

Hypothesis

Income Statement (P&L)

Inductive vs Deductive Reasoning

Inventory Management

KPI’s

KRA’s

Leading vs Lagging Indicators

Mission, Vision, Values

Measures of Central Tendency (Mean, Medium, Mode)

Mergers & Acquisitions

Normal Distribution

Primary/ Secondary Research

Productivity

Profit

Regression Analysis

Return On Investment

Standard of Deviation

Statistics

Strategy

Steps of a Strategic Planning  

HR Planning

Forecasting

Scientific Method

Problem Analysis

Hypotheses Formulation

Experimental Design

Classic Design

Quasi-Design

Solomon 4-Group Design

Case Study

Field Survey

Field Experiment

Laboratory Experiment

Data Collection

Primary Research

Secondary Research

Data Analysis

Reliability & Validity

HR Workforce Planning

Identify

Determine

Balance

Develop

Judgmental Forecasting

Managerial Estimates

Delphi Technique

Nominal Technique

Trend Analysis

Ratio Analysis

Turnover Analysis

Statistical Forecasting

Regression Analysis

Simple

Multiple

Simulations

HR Budgets

Activity-Based

Cash

Capital

Fixed

Flexible

Formula

Incremental

Master

Rolling

Performance

Zero Based

50 20 30 Rule

HR Balance Scorecard

Create a  HR Strategy Map

Identify HR Deliverables

Create HR Policies, Process, and Practices

Aligning HR Systems

Create HR Efficiencies

Putting It All Together

Financial

Internal Business

Customer Satisfaction

Learning & Growth

HR Dashboard – “One Stop Shop”

HR Analytic Strategy

HRIS/HCMS/HRMS

ERP

Integrated System

Best of Breed System

ATS

ETL Process

DWH/EDW

HR Analytics Tools

Software

Checklist

The Right Implementation Plan

Plan & Define Objectives

Involve Leadership

Create Project Team

Choose HRIS System

Create a Process Map

Execute Implementation

Post-Live Training

Testing Post-Live Performance

Questions for Responsibility

HR Formulas 

Operations

Absentee Rate

Absentee Rate by Manager

Ful-Time EE Index

Contractor Index

Employee Tenure Rate

Termination Voluntary Rate

Termination Involuntary Rate

Retirement EE Rate

Retirement Age Rate

New Hire 90-Day Failure Rate

First-Year Voluntary Term Rate

Workers’ Comp Incident Rate

Time to Hire Rate

Turnover Rate

HR EE to EE Ratio

Yield Ratio

Attrition Rate

Training Effectiveness

Training Cost / EE

Turnover Rate for High Performers

Onboarding Satisfaction Rate

Cost / Hire

Time to Fill Rate

Human Capital Value-Added

Compensation

Compa-Ratio

Cost of Work

Salary Competitiveness Ratio

Benefit-Cost / EE

Benefit Revenue Ratio

Benefit Satisfaction Rate

Employee Productivity Rate

Return on Investment (ROI)

Culture

Demographic Rate

EE Satisfaction Index

EE Satisfaction Surveys #

EE Training Rate

Vacation Days Used Rate

Net Promoter Score

80% Rule – Affirmative Action Plan

 

Other

Job Candidate Rate

Internal Job Hire Rate

Internal Referral Hire Rate

Internal vs External Promotions

Suggestions per EE

Below Performing EE Rate

Training Completion Rate

Performance & Potential

Employee Performance

Goal Tracking

Company Performance

Revenue per Employee

HR Software Employee Participation Rate

Time to Completion

 

HR Presenting

Telling the Story

Make 3 Key Points

Keep it Short

Get to the Point

Be Flexible

Be Prepared

Wow the Team

Be Creative

Know your Audience

Charts/Graphs

Line Graph

Bar Graph

Pie Chart

Mosaic Chart

Population Pyramids

Spider Chart

Pert/Flow Chart

Gantt Chart

Waterfall Chart

Hierarchy Diagram

Scatter Plot

Stacked Area Chart

Venn Diagram

Pareto Chart

Multi-Line Graph

Pictograph

Histogram

Scatter-Line Graph

Side by Side Bar Chart

Gauge Chart

Funnel Chart

KPI Dashboard

 

HR Metrics Test

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