I finally passed the SPHR–on my second attempt. The first attempt revealed that I hadn’t delved as deeply into the course material as was needed. Empathetic Elga will give you a shoulder to cry on for a few short minutes. Then, she turns into Sergeant Elga–telling you to get back in the saddle, and get this show on the road! She will always be Cheerler Elga, going above and beyond to do whatever it takes to help you succeed. To me, she is Angel Elga because she will pray for you, and give blessings before the exam (only if you want them–which I do)! I highly recommend Elga Lejarza-Penn, and the HRTrainingClasses team!