Where can I start?? Well, let me start by being grateful to the entire team at HRTrainingClasses.com for their OUTSTANDING service!!! Now, let me tell you, I could not have passed this exam without the encouragement, selfless support, kindness, and honest compassion from Elga Lejarza-Penn! Elga is one of a kind! She is available to her clients around the clock; it does not matter what time of the day it is, you call her and you do not get sent to an “automated” service! And when you have a question about any of the HR competencies that you just cannot understand, Elga takes her time to break it down for you to understand! Elga makes you feel like you can conquer the world if you just believe! She is committed to her clients to a point that we are treated like her family and have become a “village.” I could go on and on about all the amazing things that Elga does to support her clients:-) If you are looking to obtain your HR certification, or want to learn more about employment laws or “All-Things HR,” go with Elga and you will not regret it! I would recommend her a million times over! Elga, thank you so much for all you do, and for sharing your knowledge with us!!!